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How Sendoso Raised $100M From SoftBank and What They Did When The Market Collapsed

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Raising $100M doesn’t solve your problems; it magnifies them

       

 

Kris shares what founders rarely talk about: the operational whiplash that follows mega-rounds. In 2021, growth-at-all-costs wasn’t reckless; it was expected. More SDRs meant more revenue. More recruiters meant more SDRs. The math worked… until it didn’t.

This episode breaks down how to think about top-down vs bottom-up forecasting, scaling GTM responsibly, and what happens when market conditions flip overnight.

If you’re raising capital, planning a large round, or sitting on excess capital right now, this is required listening.

And the real question: would you make the same decisions in that market?

👉 Watch the full episode here.

 

Here’s what you’re in for:

 

00:00 Welcome and Kris from Sendoso

00:36 How SoftBank found Sendoso

02:07 The call with Masayoshi Son

04:46 What Kris did after the $100M landed

09:20 Using AI to scale sales without more headcount

12:11 Switching from hypergrowth to efficiency

16:32 Why Sendoso bought competitors

25:58 Making the merger work day one

27:18 The integration plan that kept it on track

28:03 Who they kept and who they didn’t

28:46 The tech migration and what took longer

29:47 M&A advice for founders

31:00 Talking to competitors before you need to

33:15 Why Kris chose a co-CEO setup

38:49 How Sendoso expanded internationally

44:17 How Kris changed as a leader

49:24 The advisor network that became a cheat code

51:42 Wrap up and how to connect

Watch it Now

ABOUT Kris Rudeegraap

Kris Rudeegraap is Co-Founder and Co-CEO of Sendoso, a category leader in sending platforms that integrates direct mail, gifting, and logistics directly into sales and marketing workflows.

Under his leadership, Sendoso scaled from an MVP sending Starbucks cards into an enterprise SaaS platform, raising over $150M, including a $100M Series C led by SoftBank Vision Fund 2. Kris brings 20+ years of GTM experience and has navigated both hypergrowth and capital efficiency cycles firsthand.

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